Privacy Policy
Last updated: 6 April 2026
This Privacy Policy explains how TOOLUCS collects, uses, stores, shares, and protects your information when you use our platform. By using the platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Account information: name, phone number, email address, password, date of birth, gender.
- Profile information: bio, profile image, location, visibility settings, and related details.
- Verification data: OTPs and verification status.
- Location data: latitude, longitude, address, and area-related information.
- Content data: listings, giveaway details, trade responses, reviews, feedback, and uploaded images.
- Transaction data: subscription purchases, credits used, deductions, and related records.
- Device and usage data: app activity, logs, notifications, and technical information.
- Communication data: support requests, messages, and feedback sent through the platform.
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Verify your identity and secure your account.
- Enable listings, giveaways, trades, and related interactions.
- Process subscriptions, credits, and other platform features.
- Send notifications, updates, and service messages.
- Improve platform functionality, safety, and user experience.
- Prevent fraud, abuse, and unauthorized access.
- Respond to support requests and feedback.
3. Location Information
We may collect and use your location to show nearby users, nearby listings, address-based features, and other location-dependent services. You may choose not to provide certain location details, but some features may not work properly without them.
4. How We Share Information
We do not sell your personal information. We may share information in the following situations:
- With other users when needed for listings, trades, reviews, or communication.
- With service providers who help us operate the platform.
- When required by law, court order, or legal process.
- To protect the rights, safety, or security of users, the platform, or the public.
- In connection with a business transfer, merger, or acquisition.
5. User Visibility and Controls
Some profile details, listings, ratings, and related information may be visible to other users based on your settings and the way the platform works. You may be able to manage profile visibility, trade history visibility, notifications, and blocking preferences through the platform.
6. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain records required for business or security purposes.
7. Data Security
We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Similar Technologies
We may use cookies, local storage, analytics tools, and similar technologies to keep you signed in, remember preferences, measure usage, and improve the platform.
9. Notifications and Device Tokens
We may store notification tokens or similar identifiers to deliver push notifications and service alerts. You may disable notifications through device or app settings where available.
10. Your Rights and Choices
Depending on your location and applicable laws, you may have rights to:
- Access the personal information we hold about you.
- Update or correct your information.
- Request deletion of your account or certain data.
- Restrict certain uses of your information.
- Withdraw consent where processing is based on consent.
- Control notifications and visibility settings.
11. Third-Party Services
The platform may integrate with third-party services such as messaging, analytics, storage, payment processing, and notification providers. These third parties may collect or process information according to their own privacy policies.
12. Children's Privacy
The platform is not intended for children below the age permitted by applicable law. We do not knowingly collect personal information from children without appropriate legal permission.
13. International Data Transfers
Your information may be processed or stored in locations outside your country, where data protection laws may differ. By using the platform, you consent to such transfers where permitted by law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the platform after updates means you accept the revised policy.
15. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us at:
Email: contact@toolucs.com
Address: Pune, Maharashtra, India